Filter Subscriptions

BRITA customer service

For questions about products, water filtration and spare parts:

Tel.: 1300 557 762

New Zealand:
Tel.: 0800 4 BRITA

(business hours Australian EST)

Mon – Fri 09.00 – 17.00

Charged at local rate from a landline phone (costs may vary from a mobile phone).

Time for a new BRITA Filter? Fresh filter… fresh water If you find it difficult to get filters conveniently, we suggest you subscribe to the BRITA Filter Home Delivery Plan, which is an automatic re-order program to ensure you enjoy fresh BRITA water all year round. The heart of your BRITA Jug system is the filter: to gain the best from it, you should replace the filter regularly. As a simple guide, if you use one jug a day, you need to replace the filter every 8 weeks; for greater usage, replace every 4 weeks. The electronic Memo or the manual Calendar in the lid of your filter jug will prompt you as to when it is time to change your filter.In the case of BRITA On Tap you will be prompted to change your filter by the electronic indicator light


Yes, I do want to receive a regular supply of BRITA Filters for my BRITA filter Jug/On Tap filter system.

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